How do I make a return?

To request a return, please contact us at with your order number and the item(s) you'd like to return.



We want you to be fully satisfied with your purchase! We will gladly accept returns within 14 days from the shipping date. 

To return an item, the following conditions must be met:

  • Garments must not be washed or worn
  • In its original condition/packaging
  • Tags attached 

Washing item(s) will void the return policy and we will no longer be able to accept the item as a return(s).


Once we receive your package, we will process your return within 7 to 10 business days. 

Please note, customers will not be refunded for initial shipping costs. 



We are currently unable to offer exchanges for online orders. Exchanges may be completed by mailing back your return item and then placing a new order on the PANTS and more website.

To return an item, please contact us at 


Incorrect Orders / Damaged Items

We apologize if you received an incorrect order. Please contact our PANTS and more Customer Care at and we will help take care of any issues immediately.


Lost or Stolen Package

PANTS and more is not responsible for any lost or stolen shipments. However, if your package does not arrive, please contact to initiate a claim.

If you have filed a claim already, please let us know at and we will follow up with your claim.


International Returns

PANTS and more is not responsible for any duties/taxes/tariffs charged to customers and no portion of these charges will be reimbursed. Please note customers are responsible for any customs charge and refunds will not be provided for declined or abandoned packages.